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Job TitleDistribution and Reverse Logistics LeaderJob DescriptionThe Distribution and Reverse Logistics Leader will oversee the entire outbound distribution network and reverse logistics operations for returned and refurbished products across North America. This role will optimize distribution strategies to ensure timely and cost-effective delivery to customers while streamlining reverse logistics processes to enhance recovery value and customer satisfaction. Your role:Managing last-mile distribution and reverse logistics processes. Optimizing distribution routes, shipments, schedules, and carrier partnerships to ensure on-time, cost-effective, and accurate product deliveryCollaborating with 3PLs and transport carriers to monitor performance and ensure compliance with service-level agreements (SLA) related to delivery speed, accuracy, and cost controlBuilding and managing relationships with carriers to ensure high performance and outbound logisticsOverseeing contract negotiations, procurement, and performance management for all distribution-related service providersTracking and managing KPIs such as on-time delivery, freight costs, and order accuracy.
Implementing corrective actions as necessaryLeading initiatives to improve distribution processes, reducing lead times, and lower distribution costs while maintaining high customer satisfaction standardsDeveloping and managing reverse logistics strategy to efficiently handle customer returns, repairs, refurbishments, and recycling programsImplementing processes to recover value from returned products through refurbishment, reselling, recycling, or other sustainable practicesLeveraging data analytics and automation tools to optimize reverse logistics flowsDeveloping a seamless and efficient returns process to ensure high customer satisfactionLeveraging data analytics to generate insights into distribution performance, cost control, and return rates, providing actionable recommendations for continuous improvementYou’re the right fit if: You have acquired 10 + years of leading experience in warehouse management, transport management, customer service managementYou have a Master’s degree in Supply Chain or other relevant disciplineYou have a knowledge of Logistics Optimization TechniquesYou are able to perform Carrier Qualification and Selection and Carrier Performance AnalysisYou have experience with Export Operations Management and Inbound Shipment AnalysisYou are able to execute on Business Strategy and Supply Chain AlignmentYou must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. How we work togetherWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.This is an onsite position. The Distribution and Reverse Logistics Leader will be based in Nashville, TN.About PhilipsWe are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.Learn more about our business.Discover our rich and exciting history.Learn more about our purpose.Learn more about our commitment to diversity and inclusion.Philips Transparency Details The pay range for this position in TN is $100,100 – $171,600.The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.
Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional InformationUS work authorization is a precondition of employment.
The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.#LI-PH1This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.Job SummaryJob number: 540245Date posted : 2025-01-14Profession: Supply ChainEmployment type: Full time