FT Customer Support Representative 2 – Work From Home

Rite Aid

[Customer Service / Fully Remote] – Anywhere in U. S. / Competitive Pay – As a Customer Support Rep you’ll: Provide friendly, engaging experiences through verbal and written communication for every customer interaction striving for first contact resolution; Research and resolve complex customer situations; Maintain phone and web queue availability as required to meet service standards; Enter summary notes into the customer record and, if appropriate, forward data to the appropriate field or corporate management associate for resolution; Engage and educate customers on all Wellness+ loyalty programs, promotions and customer specific offers; Assist customers with Rite Aid’s web sites including online shopping and mobile applications…Hiring Fast >>



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