Human Resources

Murphy O'Brien

Human Resources & Operations Supervisor

Agency Description

Murphy OBrien is an award-winning integrated public relations and digital agency founded on longstanding, enduring relationships and the delivery of consistent, powerful results that make a difference. With over 34 years of experience, Murphy OBrien is committed to growing our employees careers and providing innovative, strategic results for our clients.

Our agency is dedicated to fostering a collaborative team environment for all team members. We encourage a dynamic and supportive atmosphere with shared knowledge and databases, creative team brainstorms, unique perks, and more. We love to win together and never let our teammates down!

Murphy OBrien offers a competitive salary, full medical and dental, vision, 401K Plan with matching, a generous vacation policy, and lots of fun lifestyle perks. Visit us at for more information on our clients and culture.

Essential Job Function

Oversee all strategic and functional areas of human resources, which includes recruitment and employment, personnel administration, employee relations, job evaluation, organization development, and training. The Human Resources & Operations Supervisor is also responsible for overseeing strategic areas for internal organizational improvement.

Key Responsibilities


Promote a culture of high performance and continuous improvement that values learning and a commitment to quality

Maintain continuous lines of communication, keeping the President informed of all critical issues

Human Resources

Assist in developing strategic direction and formulation of corporate-wide HR policies, procedures, systems, and initiatives

Participate in the development of Companys strategies, plans, and programs with the Senior Leadership Team

Develop and cultivate relationships with employees to facilitate open communication about the Companys culture and employee satisfaction

Ensure the visibility of HR and promote a positive presence with all employees through effective and timely communication

Manage annual training calendar for internal and external trainings. Lead appropriate trainings as needed

Maintain Human Resources Information System (HRIS) ADP TotalSource

Coordinate consultant agreements and scopes of work for all outside independent contractors

Facilitate new employee onboarding and orientation, including development of new hire agenda

Work with legal counsel to ensure that Murphy O’Brien is following proper employment policy and legal procedures

Revise Employee Handbook on an annual basis, including state updates as needed for remote employees

Oversee all aspects of performance review process, including 30-90 day and annual reviews

Coordinate employee exits, following all items on termination checklist

Conduct agency pulse surveys as needed

Ensure that all actions of the company are accomplished in an ethical manner

Oversee annual open enrollment process for medical/dental/vision insurance


Post recruiting advertisements to LinkedIn and professional job positing sites

Provide regular updates to the management team with recruiting status on open positions

Conduct initial phone interviews

Coordinate and schedule all in-person candidate interviews

Prepare offer letters and coordinate with Accounting on salary/benefits negotiations as needed

Train current employees on the process of interviewing

Check references and administer writing tests

Research and communicate with new (passive) candidates on LinkedIn, develop a communication schedule with passive candidates to share updates and new client wins from the agency

Coordinate with recruiting firms as needed

Office Morale, Wellness and Culture

Develop strategies, initiatives and opportunities to ensure a high level of employee satisfaction, engagement and retention

Oversee Office Manager in implementation of perks and benefits programs

Provide employees with information about the agencys mission, values, policies, responsibilities, etc.


Oversee all aspects associated with updating the staffing grid and ensure all team members are informed appropriately

Attend staffing weekly meetings, reallocate hours as needed and identify open hire slots to coordinate recruiting efforts accordingly

Provide capacity analysis when needed

Ensure all time keeping processes are being followed, including monitoring overtime for hourly employees

Pull incomplete time reports bi-monthly from ClickTime and document offenders

Assist Accounting with running payroll to ensure all changes, commissions, etc. are captured

Oversee updates to Operations manual and Client Services manual for new hires

Submit entry for LABJ Best Places to Work annually

Murphy O’Brien is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.


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