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11902 Resource Pkwy, Houston, TX 77089
Park Manor of Southbelt is seeking an experienced Director of Talent and Learning that has a passion for creating a positive and inclusive work environment and serves as the facility’s employee ambassador and culture champion! All aspects of the role will support facility operations and our mission to take care of people! This role will motivate and develop team members to achieve high levels of quality, innovation, and personal achievement.
- Must have Post-acute experience
- Must have Employee Engagement experience
As the Director of Talent and Learning, you will serve as the talent authority by consulting and collaborating with key players to identify staffing opportunities and align the best possible talent in the field where needed within the facility. You will seek and build relationships with established and alternate talent sources to build diverse teams within the organization.
The Director of Talent and Learning is responsible for creating a positive and engaging work environment that fosters employee satisfaction, productivity, and retention. You will play a pivotal role in shaping the employee experience and culture within the organization by facilitating various programs and initiatives that support employee integration, recognition, and development.
The Director of Talent & Learning will ensure competent and appropriate staffing to meet the needs of the residents. The Director of Talent and Learning will cover a range of education including orientation, on-going in-service training, and training for customer service. This role will motivate and develop team members to achieve high levels of quality, innovation, and personal achievement.
EDUCATIONAL REQUIREMENTS:
Bachelor’s degree preferred (but not required) in Education, Instructional Design, Learning & Organizational Development, or related field.
KNOWLEDGE, SKILLS & ATTRIBUTES:
- Relevant Experience: Requires experience in some combination of organizational development, talent development, coaching, experiential learning, practical team interventions, instructional design and/or talent management.
- Ability to Lead: Able to manage people leaders with direct reports in performance objectives and development targets. Must be able to drive team and departmental engagement.
- Thought Leadership and Influencing Skills: Able to work cross-functionally at all levels of the organization and manage/prioritize multiple tasks on tight deadlines. Strong project management, strategic communications and/or change leadership skills are extremely important.
- Critical Thinking & Business Acumen: Superior analytical skills, strong judgment, curious around the right questions, can quickly understand where and how an organization creates value. Able to identify insights that lead the organization to better understanding of opportunities or risks.
- Ability to Work High & Low: Able to think strategically, but also with the ability to roll up the sleeves to ensure quality care is delivered and processes are improved.
- Communication: Excellent communications and presentation skills, both written and verbal, including confidence and presence to engage effectively with management. Must be a positive change agent and influence at all levels. Must be able to articulate how learning and development efforts drive company growth and enable cost efficiencies.
- Technical Skills: Must be proficient in Microsoft Office products, specifically Excel.
- Organization: Manage multiple projects simultaneously while creating a pipeline of opportunity for Project Managers.
Duties and Responsibilities
Administrative Functions
- Complete in timely fashion necessary nursing department employee records upon hiring, job reclassification and discharge.
- Complete and post work sheets/time schedules. Coordinate variances with the Director of Nursing.
- Answer employee calls regarding staffing/scheduling functions. Prepare written correspondence as necessary.
- Answer applicant calls regarding position availability and coordinate interviews as deemed appropriate.
- Consult with nursing department staff and supervisors concerning the staffing/scheduling needs: to assist in elimination/correction of problem areas, and/or improvement of services.
- Review complaints and grievances pertinent to scheduling and staffing. Make necessary oral/written reports to the Director of Nursing.
Personnel Functions
- Assist in interviewing CNAs when requested.
- Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the facility.
- Assist in recordkeeping and documentation of attendance and tardiness for employee performance appraisals.
- Confirm license/certification and current standing with state approved agencies for all new hires prior to orientation date.
- Assist with maintaining records of current certifications/licenses for nursing department employees.
Staff Development
- Provide each newly hired nursing personnel with orientation schedule and provide orientation.
- Facilitate quality orientation program by communicating new hire orientation schedule to facility personnel who will participate in orientation.
- Assist in recordkeeping and documentation of attendance and tardiness for employee performance appraisals.
- Conduct daily follow up with new hires during the orientation process to ensure smooth onboarding process.
- Attend in-service training programs as scheduled.
- Assist with recordkeeping for facility in-service education, and orientation classes for newly hired personnel.
- Develop motivational and retention programs/contests to ensure team member engagement.
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