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About this opportunity
Ericsson Cloud Services & Software and Customer Units are partnering with CSPs to provide technologies, solutions, and services to Customers across the Globe. We need your expertise and progressive view of technology, skills, and services in business and operation Support Services. The role requires experience in managing solutions, including (not limited to) public/private cloud platforms, IoT applications, enterprise IT and applications landscape, design, architecture., E2E development, testing, and deployment life-cycle management. In this multifaceted role, you will be encouraged to confidently work to develop proven business relationships with internal and external partners, and position Ericsson as the prime partner with customers.
This Role reports to the head of ADM Delivery and interfaces with customers, external contractors, and internal teams such as the Manager Service Core leadership team, CSS IT & ADM leadership team, Business Operations, contract managers, Business Area, and Service Delivery Units.
What you will do:
- Partner with the customer unit team to identify business opportunities and work with required stakeholders to convert opportunities into contracts.
- Drive identification of opportunities and support generation of sales by ensuring that Ericsson is perceived as a service leader and that our solutions (end-to-end) provide added value compared to the competition and highlight Ericsson’s differentiation.
- Be responsible for technical engagements including initial technical overview assessment regarding design, deployment, configuration, and customization of Compute, Storage, and Networking.
- Translates business requirements to high-level solutions (functional requirements)
- Ensure collaboration among BSA(s) and Technical (Dev) Lead(s). Influences high-level design Business Requirements and guides mid and low-level technical design for delivery.
- Identify improvements & optimizations and drive development teams to execute.
- Managed customer stakeholders and was accountable for solution design and roadmap implementation.
- Secure understanding of customer strategy in relevant domains, competition, market situation, industry, etc., building an in-depth knowledge and understanding of the customer.
- Lead innovation activities (Proof of Concepts, trials, etc.) and customer events.
- Drive relationships with Domains and Business Areas and work with them to prioritize AT&T engagements and requirements.
- Be creative and innovative in developing alternative business solutions.
The skills you bring:
- 10+ years of solution design, troubleshooting, pre-sales, and customer management with T1 CSPs.
- Experience in complex System integration and maintenance
- Experience of IoT Applications, Connected solutions, and enterprise IT market.
- Experience in AIML-driven Operations, ADM, Cloud Orchestration, Transformation, operations, IT Operations, Cyber Security & Automation technologies.
- Experience in financial management – business case, Cost Analysis, estimations, and profitability.
- Hands-on experience in Leading digital transformation Programs to implement lean and agile principal-based DevOps, CICD & Automation Tools
- Understanding of programming Language, and tools will be an added advantage – Java, Spring boot, Kubernetes, Containers, Microservices, Power BI, AngularJS, SOAP, REST, TCP/IP, HTTP protocols TCP/IP, switch config, IP troubleshooting – Snoop/Sniff/Packet analysis, Scripting shell/JavaScript/SQL, Database knowledge SQL, Oracle systems, VMWare ESXi, VSphere), Selenium, SOAP UI, JMeter, WireShark, TOAD/SQL, WireMock, Tcpdump.
- Knowledge of Digital services – e.g., OSS/BSS, Communication services, 5G Core
- Knowledge of Microsoft Azure and related topics such as Azure AKS, Azure Gateways, and Azure SQL
- Knowledge of IoT – e.g., IoT accelerator, HCP IoT offerings, IoT ecosystem
- Ability to influence at an Executive/Senior Level
- Bachelor’s degree. MS highly preferred
- Ability to travel up to 5%
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at …@ericsson.com
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Texas Remote
Job details: Solution Architect
Job Stage: Job Stage 7
Primary Recruiter: Siham El Mellouki
Hiring Manager: Vikas Srivastava
