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End User SupportFidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. It includes supporting technology such as computers, monitors, printers, phones, accessories and audio/visual equipment. The majority of the job will be desktop support andhandling items that can’t be resolved remotely. Troubleshooting includes, but not limited to, Microsoft Operating Systems, MS Office applications, along with many other external and internally built applications.
Having experience working in large environments and building and deploying desktops on a large scale is beneficial.Computer Builds – maintain a supply of computers loaded with our base imageComputer Deployments – deploy computers to our end-users and ensure all applications and data is transferred to the new computer.Interfacing closely with other regional technical support teams and operations groups to ensure successful completion of customer requests and projects.Associates Degree and/or 2-3 years knowledge of computer hardware and operating systemsBroad knowledge of Windows Operating Systems and Client Hardware.Ability to excel in a change controlled environment.Understanding of TCP/IP networking protocols.COVID Work Policy~ For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Information about Fidelity InvestmentsAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry.
We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. Information about Fidelity InvestmentsAt Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients .
We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
