Title: Customer Service Representative (Logistics)
Location: Torrance, CA
Pay: $23-$27/HR (Pay scale is based on experience and education)
Schedule: Monday-Friday 8am-5pm
Benefits Available!
Job Summary: This position is responsible for maintaining positive relationships with customers’ representatives: ensuring customers’ requirements are met as set forth by the Company.
Essential Job Functions:
-Maintains customer records by updating account information
-Enters customer orders into the accounting system and maintains customer order spreadsheets
-Verifies pricing of all new purchase orders
-Verifies inventory against purchase orders
-Review the production schedule to ensure order can be fulfilled
-Review purchase orders and sales orders
-Confirms orders with brokers and customer via fax, e-mail or phone
-Corresponds with customer via phone, e-mail, internet, and written correspondence regarding the status of orders
-Communicates within the company regarding customer orders and ship dates
-Receives and processes Sample Requests including inter-company communication, preparing shipment and scheduling pick up
-Assists QA with resolving claims or customer complaints and communicates resolution if appropriate
-Oversees customer accounts, ensuring all processes are being attended to; including account status, product deliveries and customer records
-Maintains a professional relationship, and assists as needed, with our broker network
-Maintains broker network files
-Assists the Transportation Scheduler when needed
-Assists and trains new customer service representatives as needed
– Works closely with the sales department; aids as needed
-Interacts with the Accounting department to follow up on Accounts Receivable issues
Other duties as assigned
Food Safety Requirements
-All employees are required to immediately report and assist in the elimination or control of any food safety issues they observe to their supervisor
-Follows, monitors and enforces all Good Manufacturing Practices (GMPs) and Pre-requisite programs
Qualifications:
-Associates degree or higher or a combination of education and experience
-Three years of combined administrative experience, Sales, Customer Service, Inventory Control and/or Logistics experience, preferably in a food manufacturing environment
-Language Requirement: Ability to effectively communicate and understand orally and in writing in English
-Physical Requirement: Occasionally lift and/or carry up to 30lbs
Supervisor: Upper Management
FLSA Status: Non-Exempt
Tagged as: Manufacturing, media, Sales
About Client:The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered...
Apply For This JobCompensation Details: $18.60-$23.20 Why should you join our team? We live our values – W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude,...
Apply For This JobJob Description:The Platform Product team is seeking a strategic, and forward-thinking Alliances and Ecosystem Manager to enable and support the...
Apply For This JobJoin Our Team! Sunbelt Rentals strives to be the customer’s first choice in the equipment rental industry. From pumps to...
Apply For This JobArea General Manager Job ID: 180879 Posted: 11-Sep-2024 Service line: GWS Segment Role type: Full-time Areas of Interest: Administrative, Building...
Apply For This JobMastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are...
Apply For This Job