TalentBridge is looking for a Bilingual Customer Care Associate!
Schedules available: 8AM-5PM OR 10AM-7PM
Hybrid Schedule(in office 3 days a week)
Job Description
Summary: The Customer Care Associate II will be responsible for helping chain customers with questions or concerns regarding their regional and/or national accounts. Responding to e-mails, calls, and web inquiries, the individual will utilize computerized systems, foundational knowledge of company products and published materials/secondary resources to address simple to moderately complex operational inquiries. Additionally, the associate will interact with other internal team members in Enterprise Business Services, Operations, and Sales in such a way as to meet and exceed the company s objectives by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned: