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Description:
The desktop support technician will be joining this Global Executive Support team. They will be responsible for addressing any technical issues that arise with the executives sitting in their Austin location. This person will be responsible for providing technical support including hardware and software laptop troubleshooting, maintaining the conference rooms and will be required to support meetings and presentations. This person needs to have a high level of professionalism, aptitude to learn and provide excellent customer service.
This person will be responsible for:
- Providing support to the executives at the client in Austin (Directors, VPs and C-level)
- They will support QBR meetings
- This person will be in the room for high level strategy meetings
Technologies they use:
- Windows 10 and 11 OS
- O365
- Crestron for their AV hardware
- They do not have a ticketing system for this team. The executives reach out via Teams or email, via Outlook
Skills:
Support, Desktop, Troubleshooting, Customer service, Install, Hardware, Audiovisual, Video conferencing, Windows 10, Installation, Deployment
Top Skills Details:
Support, Desktop, Troubleshooting, Customer service, Install, Hardware, Audiovisual, Video conferencing
About TEKsystems:
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
