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Job Title
Quote Support Officer – Entertainment Lighting
Job Description
We’re looking for a Quote Support Officer to join our sales team for our Vari-Lite brand. Position is office based in Dallas, TX.
Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.
As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!
Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.
The Quote Support Officer duties entail analysis of customer requirements and specifications to create accurate and competitive quotes for products and services. Collaborate with sales, engineering, and manufacturing teams to ensure proposed solutions meet customer needs and company capabilities. Utilize pricing databases and software tools to calculate costs, margins, and pricing strategies for quotations. Knowledge of lighting and systems design preferred.
What you’ll do:
- Support the sales organization, internal and external, in the development or validation of deal/special price agreement/project quote ensuring completeness, accuracy, and delivering to requester in a timely and accurate manner.
- Support agent management including compliance and performance process (where required).
- Support sales and margin, and productivity gains.
- Drive for high levels of customer satisfaction by supporting customers’ sales process.
- Execute activities to improve collaboration with, internal and external, customers.
Your qualifications:
- Bachelor’s degree required
- Experience in a quotations role preferred
- Knowledge of entertainment lighting design, products and systems preferred
- Proficiency with Microsoft Office including databases and sales software (CRM) preferred
Key Performance Indicators:
- Quote request response time
- Win rate %
- Customer NPS
- Quote support online e-learning paths
What you’ll get in return:
Salary: $66,000 – $88,000
Bonus: target bonus opportunity – 5%
Benefits Overview: Company subsidized benefits plan offerings that include Medical, Health Savings Account, Dental, 401K retirement plan with company match, Employee Stock Purchase Plan (ESPP), Paid Time Off, including paid vacation, holidays/personal days, tuition reimbursement and products discounts. Ability to purchase supplemental benefits that include supplemental life insurance, dependent life insurance, vision insurance and Accidental Death & Dismemberment insurance, health care flexible spending account and dependent care flexible spending account
We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences. See #SignifyLife through the eyes of our employees!
Who we are:
Signify is the world leader in lighting. We provide professional customers and consumers with quality, energy-efficient LED lighting. And our lights, when connected, bring data to devices, apps and people – redefining what light can do and how you use it. Today, our innovations, such as LiFi – internet connectivity through light – and UV-C, solar and horticultural lighting, contribute to a safer, smarter, more sustainable world. Signify is operating in 74 countries with 32,000 people worldwide.
Leveraging a rich legacy of innovation pioneering the entertainment industry’s most iconic lighting solutions, Vari-Lite offers an end-to-end portfolio of advanced, energy-efficient LED luminaires, data, architectural control, consoles, and power solutions that the world’s top lighting designers and consultants rely on to create unforgettable looks that amaze. This includes spectacular rock and roll shows, sporting events, moving dramatic performances, spiritual worship experiences, and memorable film and TV productions – at venues large and small.
Inventing the first modern moving head fixture for entertainment, Vari-Lite products have earned three Grammy awards, numerous patents and industry awards, and the devotion and respect of designers around the world. Our advanced, reliable, and intuitive solutions enable lighting designers to realize their creative vision.
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