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Remote Automation Solutions Engineer (Territory Supporting Central US)
Company: TAG Solutions
About Us: At TAG Solutions we measure success by the results of our customers – hundreds of companies are achieving or exceeding their manufacturing performance objectives with our help. Our engineers are experts not only in current automation technologies and trends, but also legacy systems that remain the lifeblood of many of our customers. We design and deploy systems that make sense for you, and give you the best payback.
Our Purpose: TAG Solutions strives to have a positive impact on our employees, our customers, and our local communities. By creating a culture of people who have a fun and challenging career, we create a team that is passionate about solving problems for our customers. As our customers experience world-class results, we have a positive impact on our local communities and the process starts again creating momentum. Additionally, we are also honored to be working locally with the Children’s Miracle Network to have a positive impact with children and their families.
Description: We’re looking for seasoned and skilled customer-facing problem-solvers to help architect the future of robotics through the design, installation, and support of innovative new solutions. As a Solutions Engineer, you will work with other engineers, organizational leaders, sales, and customers to design, install, and support solutions for our customers in new and exciting robotic applications.
Duties and Responsibilities:
- Work with Regional Sales Teams and our Customers to design robotic solutions.
- See the process through by going into the field to assist with the install, program, and verify solution integrity as needed.
- Support our customers as they find new and innovative ways to use our products.
- Develop supporting materials such as sample code, white papers, and application notes.
- Assist in-house engineering with the design and testing of features and integrations as needed.
- Participate in Regional Tradeshows and product demos.
- Travel 50%-75% Monday to Friday to assist our customers and support our locations.
- Mentor and provide expertise to other engineers and salespeople.
- Other technical and sales duties as required.
- Other responsibilities as warranted by business needs and leadership’s direction.
Qualifications:
- Bachelor’s in Electrical, Software, Mechanical, or Robotics + minimum 5 years experience in automation, controls, or related field.
- Experience with PLC, HMI, industrial computer, industrial communication and I/O, robotics, sensors, safety, machine vision, and industrial motion control preferred.
- Strong analytical thinking and organizational skills, with attention to detail and documentation.
- Ability to communicate to varied audiences at different levels of abstraction – high and low level.
- Experience selecting and integrating a wide range of sensors, pneumatics, and industrial networking devices preferred.
- Must excel in dynamic and ambitious environments, working with a diverse group of individuals and backgrounds.
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