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RESPONSIBILITIES Write, modify, run terraform from an existing codebase to deploy and maintain infrastructure across multiple cloud service providers. Be able to debug errors when deploying terraform Run ansible playbooks to manage customer infrastructure. Be able to modify and troubleshoot ansible as needed as errors occur Use GitLab with multiple repositories to maintain customer infrastructure and create merge requests for changes to customer infrastructure. Configure, build, and deploy containerized services using Docker and/or Kubernetes Access traffic flow data between customer and hosted environments to troubleshoot connectivity issues Produce and maintain technical documentation in regard to network and system design and governance.
Develop standard operating procedures, knowledge base articles, technical bulletins, and other documents in support of the infrastructure. Operate in a security-first mindset, performing all other responsibilities with security in mind Implement monitoring, config management, and logging capabilities to manage a multiple tenant cloud infrastructure across multiple cloud service providers. Use generative AI elements to increase efficiency and speed, improve accuracy and consistency, enhance security, and better manage resources where practical and within security boundary guidelines KNOWLEDGE AND SKILLS Knowledge of AWS foundational technologies (EC2, S3, IAM, Route53, VPC)Knowledge of Azure foundational technologies (Virtual Networks, Application Gateway, Storage Account, Virtual Machines, Load Balancer, Resource Groups) Knowledge of GCP foundational technologies (Projects, Compute Engine, GKE, Cloud Storage, VPC) Proficient in using Terraform to build modules for deploying applications in AWS, Azure, and/or GCP Proficient in a CI/CD technology Proficient in a scripting or programming language for automation (bash, python) Experience with RBAC design and provisioning for users Investigation skills to review detailed Infrastructure and configurations Experience with logging and log processing in a cloud environment Working knowledge of networking: ip routing, subnetting, network troubleshooting. Strong Linux OS skills – deployment, configuration, and troubleshooting Working knowledge of Jira Minimum qualifications: Bachelors degree in Computer Science or equivalent practical experience. 5-8 years of experience with the following technologies: Python, Terraform, Ansible, Concourse CI/CD, Vault, Identify Management Experience with Unix / Linux operating system internals and administration (e.g., filesystems, inodes, system calls, hardening) and networking (e.g., TCP / IP, routing, DNS, network topologies, SDN).
Preferred qualifications: Expertise in designing, analyzing and troubleshooting large-scale distributed systems. Ability to debug and optimize code and automate routine tasks. Systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive.
