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Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
Summary:
The Senior Specialist, Planning and Master Data will be a leader among their peers. This individual will serve as one of Scheduling and Cell Logistics’ (SCLT) subject matter experts for patient scheduling systems and processes. This role will act cross-functionally with partners in Product Data Management, Manufacturing, Allocation and Demand Management, and Commercialization. Participation in projects and working groups may occur as a growth opportunity as operations permit, considering operational priorities and alignment with development plans. This individual will be instrumental in managing patient scheduling master data for a rapidly growing Cell Therapy portfolio, enabling a best-in-class customer experience for our patient treatment centers around the world.
Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today. With therapies only in their infancy and BMS’s continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible.
- Position is office-based with in-office attendance is required a minimum of 50% of the time. Remote work must be performed at home with consistent office setup and internet access, as extensive work at computers and phones is essential to job function.
- Weekend and holiday on-call support is required as assigned.
- Travel is possible and will not exceed 10%. Travel may occur to domestic and international locations.
Responsibilities:
- Implement, review, and maintain master data in SCLT systems to facilitate the enrollment and scheduling of clinical and commercial Cell Therapy patients
- Routinely connect and work with SCLT’s regional teams (NorAm, EU, APAC) and partners in Product Data Management, Manufacturing, Allocation and Demand Management, and Commercialization to develop, refine, and execute cross-functional processes
- Interact with internal and external stakeholders in-person and through electronic/virtual means
- Facilitate a positive end-to-end customer experience
- Actively participate in tactical and other meetings as assigned
- Represent Scheduling and Cell Logistics on cross-functional initiatives as assigned
- Provide on-the-job training on areas of subject matter expertise
- Mentor and support specialists in solving complex problems prior to issues being escalated to management
- Comply with applicable SOPs, work practices, and other documentation
- Identify gaps and opportunities for improvement and provide input into the development of future state processes
- Author, update, and implement procedures and work instructions as assigned
- Act as subject matter expert for scheduling processes and business requirements gathering for processes and systems changes
- Participate in at least one working group and execute relevant tasks
- Manage deviations, CAPAs, and escalations to ensure they are handled expeditiously
- Execute project tasks as assigned
- Accountable for individual performance
Qualifications:
- Bachelor’s degree or 4 years of work experience
- Experience working in a regulated environment (cGMP/FDA)
- Experience in planning/scheduling, managing operations, and/or managing master data in a supply chain or patient operations setting is desired. Cell Therapy experience is preferred.
- Must have experience working in APEX, GPS, Oracle, SAP, and/or other comparable planning/scheduling systems
- Must have strong proficiency Office 365 software, especially Outlook, Excel, PowerPoint, and Word
- Highly self-motivated, self-aware, and professional
- Skilled in planning and organizing information
- Exceptional communication (written and verbal) and presentation skills
- Proven ability to work independently and in groups
- Flexible in responding to quickly changing business needs
- Skilled at managing tense situations and de-escalation
- Eager to work with teams from other regions and cultures
- Demonstrated ability to share workspace for independent and collaborative work
- Strong sense of ownership and accountability
#LI-Hybrid
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients’ lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
