Job Summary . • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.• Maintain positive guest relations at all times.• Resolve guest complaints, ensuring guest satisfaction.• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.• Maintain complete knowledge of property management system and manual procedures.• Set up and organize work station with designated supplies, forms and resource materials; report shortages to supervisor.• Open Storeroom.• Check Refrigeration Temperatures.• Verify all Goods Received.• Issue Stock.• Rotate Stock.• Store: Dry Food Goods, Meat, Fish, Poultry, Produce, Dairy, Beverages, Paper Supplies, Guest Supplies, Stationery, Silver, Glassware, China, Linen, Cleaning Supplies in designated areas.• Maintain Storeroom Maintenance.• Assist in Inventory as directed by Supervisor.• Secure Storeroom.• Assist with other Purchasing/Receiving job functions as assigned.• Document maintenance needs on work orders and submit to Manger/Supervisor.SALARY RANGE: $26.67 – $27.67 HOURLY Requirement . • Exert physical effort in transporting 20lbs to 50lbs• Endure various physical movements throughout the work areas.• Satisfactorily communicate with guests, management and co-workers to their understanding.• Fluency in English both verbal and non-verbal.• Provide legible communication and directions.• Compute basic mathematical calculations (add, subtract, multiply and divide numbers).• Ability to perform job functions with attention to detail, speed and accuracy.• Ability to prioritize, organize and follow up.• Ability to be a clear thinker, remaining calm and resolving problems using good judgment.• Ability to follow directions thoroughly.• Ability to understand guest’s service needs.• Ability to work cohesively with co-workers as part of a team.• Ability to work with minimal supervision.• Ability to maintain confidentiality of guest information and pertinent hotel data.High school graduate preferred.Experience in Hospitality Industry in similar position preferred. Terms of employment . Full time
Tagged as: Graduate
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