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Job Title:Sales Service Representative
Location: New York, NY (Remote )
Duration: 06 Months
Qualifications:
- At least 1 year of experience in sales support or sales operations with working knowledge in broadcast traffic and sales order systems
- Bachelors degree, or equivalent work experience
- Bilingual-English/Spanish preferred
Desired Characteristics
- Knowledge of Wide Orbit Traffic, WO Connect
- Knowledge of basic Microsoft Applications: Excel, Word, PowerPoint, and Outlook
- Strong verbal & written communication skills
- High level organizational skills – must possess the ability to manage multiple priorities with confidence and balance
- Strong interpersonal skills/team oriented with a positive attitude
- Creative thinker with a strategic and business-oriented mindset towards problem solving
- Ability to work in a fast paced, high-pressure environment
Responsibilities:
- Support stations/regions efforts to drive revenue and deliver customer service both internally and with clients
- Execute broadcast and digital order entry
- Perform order maintenance throughout campaign flight
- Creating makegoods to station/regions account managers
- Communicate and confirm all order changes or makegoods to buying agency
- Regularly check coding on TP/high-profile events for accuracy
- Send Pre and Post logs to clients as requested
- Assist traffic with locating instructions and other campaign materials
- Assist to creating and managing advertiser/agency codes
- Post flight invoice maintenance, adjustments, edits as necessary
- Coordinate with agency and station/regions account managers to resolve any billing discrepancies
- Work closely with various levels of management and staff within marketing, sales, programming, and finance departments at stations
