Visitor Service Associate Lead Full Time Internship Temporary NEW

Before applying for this role, please read the following information about this opportunity found below.

STATUS: Full-time Non-Exempt with benefits
RATE OF PAY: $31.00 per hour for the first two years, to increase to $35.00 after two years with merit
REPORTS TO: Vice President of Learning and Public Programming
GENERAL HOURS: Wednesday through Sunday

ABOUT THE MUSEUM OF LATIN AMERICAN ART
The Museum of Latin American Art (MOLAA) in Long Beach, California is the only museum in the western United States that exclusively features contemporary Latin American and Latinx art.

MISSION
The Museum of Latin American Art expands knowledge and appreciation of modern and contemporary Latin American and Latinx art through its collection, ground-breaking exhibitions, stimulating educational programs and engaging cultural events.

POSITION DESCRIPTION
In conjunction with California’s IHSS Career Pathways Program, MOLAA is seeking a Pathways School Coordinator for our Education & Public Programs department. The goal of the Pathways Coordinator will be to develop and implement a series of engaging work-based learning opportunities for LBUSD students and coordinate an expanded internship program which provides targeted and meaningful experiences to students in their journey toward industry readiness and training for a career in the arts and beyond. The program will be available primarily to High School students, with an emphasis on teen internship and apprenticeship programs. Daily responsibilities will allow the Pathways Program Coordinator to actively engage with students to coordinate experiences, including various interactions with a wide range of department professionals at the museum, monitor progress, and provide individual one-to-one guidance and assessment with program participants. The Pathway Programs Coordinator will work closely with the Education Programs Manager and under the supervision of the VP of Learning and Public Programs. Duties will include career readiness content development, project management, program coordination, data management, research, reporting, and written and verbal communications. The Pathway Programs Coordinator will work with museum staff, interns, and program volunteers to support these and other program initiatives.

ESSENTIAL FUNCTIONS:

• Works with the Education Programs Manager and the Public Programs Coordinator to develop new content geared toward career pathways in the museum field.
• Research and develop curricula, activities, lesson plans, and other educational resources for grades 9-12 career awareness and exploration series and supports 9-12 curriculum.
• Plans and implements work-based learning programs, including coordinating work efforts with various members of staff throughout museum departments to ensure timely delivery of program assets and execution.
• Plans, coordinates and executes various school-wide and/or district-wide work-based learning activities including, but not limited to, art contests, Evening for Educators events, and Career Panels. Coordination includes the set up/breakdown and production for events, as well as coordinating all communication regarding requests for assistance/resources, logistics, execution and/or troubleshooting.
• Ensures budgetary compliance for project-specific programs and initiatives.
• Generates general and direct communications related to various scheduled events including reminders, event promotion and information, and follow-up communication.
• Responsible for coordinating with the Communications team to update program and resource information on the Museum’s website, social media, and marketing team.
• Maintains accurate and effective metrics of all Pathways internship program attendance.
• Researches and gathers data for general information purposes or special reports by contacting other departments, employees and external parties for needed information, and drafts reports as requested.
• Produces attendance and demographic reports, as needed.

MINIMUM QUALIFICATIONS:

• Background and/or coursework in education, arts, media or related field represented by the Museum; related Bachelor’s Degree is preferred.
• Three or more years of experience working with schools and/or family audiences in an education setting; background in museum institutions is strongly preferred, but not required.
• Experience developing and executing programs for 9-12 grade audience and some middle schools; background in working with diverse populations preferred.
• Experience with engagement and inclusion of culturally diverse audiences in museums and in the arts.
• Exceptional attention to detail and organizational skills with ability to follow through on all responsibilities/tasks.
• Exceptional communication and interpersonal skills with the ability to forge and maintain professional relationships.
• Demonstrates the ability to respond with a high degree of urgency to needs and requests, reprioritize tasks, and display excellent time management skills.
• Must be comfortable interacting with the public and provide exceptional service in a professional manner.
• Creative and able to effectively work with individuals of diverse backgrounds, including Spanish-speakers, ages, and educational levels.
• High level of energy, motivation, persistence, and a positive attitude.
• Displays cultural sensitivity and flexibility.
• Ability to work effectively in both team environments (with group meeting participation) and in self-directed situations.
• Ability to manage multiple projects and plan work to maximize efficiency.
• Exceptional skills in Microsoft Excel.
• Computer literacy (MS Office, Outlook, Internet) Full Digital skills. Knowledgeable in video conferencing software, including but not limited to Zoom, Google Meet, Cisco Web Ex, among others.
• Some evening shifts are required.
• Bilingual in Spanish/English strongly preferred.

ADDITIONAL REQUIREMENTS AND PHYSICAL DEMANDS:

• Experience with scheduling software a plus.
• Ability to stand and walk around for extended periods of time, especially during events.
• Ability to sit in front of computer monitor for extended periods as necessary.
• Ability to lift up to 25 lbs.
• Ability to work in indoor/outdoor environments.
• This position is an In-Office position and requires to work onsite.

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Tagged as: digital, erp, media, social media