Contractors’ Warehouse – Order Picker & Deliveries contract

Position Purpose:
Non-CDL driver associates are responsible for driving box trucks under 26,000 lbs. gross weight or smaller for the purpose of completing customer deliveries to their homes or businesses. Responsibilities include, but are not limited to loading, unloading, lifting, and transporting merchandise in order to serve our customers. Associates will be required to interact with customers, warehouse leaders and associates, and store leaders and associates. Associates will also be expected to systemically update orders via a handheld device.
Key Responsibilities:

• 50% – Customer Service – Direct customer interaction and customer service.
• 50% – Driving and Deliveries – Driving and delivering product to our customers at minimum 50% of the time – TASKS (associated w/ responsibility above): Drive a non-CDL vehicle (box trucks and flatbeds under 26,000 lbs. gross weight or smaller) on local routes; Communicate delivery updates to customers and stores; Load the truck in an efficient manner for unload and confirm customer orders; Climb in and out of delivery cab to accommodate customer deliveries throughout the day; Perform overtime as required to accomplish deliveries and maintain customer satisfaction. Systemically updating the status of orders – Ensure all systemic updates to orders are accurately and timely entered into handheld device.

Direct Manager/Direct Reports:

• This Position typically reports to the Assistant Store Manager
• This Position has 0 Direct Reports

Travel Requirements:

• Typically requires overnight travel less than 5% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be legally permitted to work in the United States.
• Must be 21 years of age or older
• Valid, active Driver’s License
• Clean Motor Vehicle Record
• Ability to load and unload heavy items up to 70 lbs.
• Must pass DOT physical, criminal check and drug screen
• Must be familiar with local and surrounding areas
• Ability to read a GPS and follow directions

Preferred Qualifications:

• None

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Minimum Years of Work Experience:

• None

Preferred Years of Work Experience:

• 1

Minimum Leadership Experience:

• No previous leadership experience

Preferred Leadership Experience:

• No previous leadership experience

Certifications:

• None

Competencies:

• Action Oriented
• Courage
• Manages Ambiguity
• Nimble Learning
• Collaborates
• Situational Adaptability
• Communicates Effectively
• Customer Focus

Tagged as: contract, customer service, Legal