Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers. Complete operational activities while minimizing risks under established policies. Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization. Receive direction from managers and exercises judgment within defined policies and procedures.
Escalate questions and issues to more experienced roles. Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions. Identify information and services to meet customers financial needs. Required Qualifications:6 months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Desired Qualifications:Customer service focus with …Teller, Part Time, Benefits, Operations, Customer Engagement, Administrative, Banking
Tagged as: customer service, digital
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